FAQ

Which credit cards do you accept?

FishFinity.com accepts the following credit cards: Visa, Master Card, American Express, & Discover.

I received an error when placing my order, what do I do?

First, make a note of the error code displayed to you. Then, check that the billing address entered matches exactly what your bank has on record as your address. If you still have trouble, it is possible that your bank has placed a hold on the purchase until you verify that your purchase was intentional. Contact your bank. If you have any other questions at all, please contact us during our regular business hours, Monday-Friday, from 8:30am to 5:30pm EST. through our live chat feature or you can email your questions to SUPPORT@FISHFINITY.COM and reference the error code you saw at checkout. We are happy to help!

Do you accept PayPal?

No.

What if an item I ordered is not available?

Fish Finity makes every effort to keep adequate stock of items listed on our site, but sometimes we do sell out of certain products. If we are out of stock on an item that you've ordered, we will notify you via e-mail. Any changes will be reflected in your order total as well as your shipping confirmation.

Do you offer rain checks for sale items?

No.

Does Fish Finity offer personalization?

No.

What if you have to return an item?

Please visit our detailed Returns Policy for instructions & details.

What is Fish Finity Rewards Program?

Fish Finity Rewards Program allows you to earn rewards via various social media platforms, as well as in person events at this time. 

Do you sell online gift cards?

Fish Finity does not sell online gift cards at this time.

How accurate is the color display?

PC Monitor Color Disclaimer: Computer monitors are not all calibrated equally and color reproduction on the Internet is not precise. The colors on your computer monitor may appear differently than the actual products due to a variety of monitor settings.

Fish Finity Heritage

Fish Finity is an authentic enthusiastic lifestyle brand that embraces those who love fishing & everything associated with the water. Founded in 2021 by an avid watermen from Gulf Breeze, FL, the Fish Finity brand has widespread appeal with fishing enthusiasts worldwide.